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You are here : Home > FOR ASSESSORS > Assessment Resources > Service Sector
ASSESSMENT RESOURCES SERVICE SECTOR ASSESSMENT GUIDELINES 
Unit 62
[ 50 kb ] - Maintain personal presentation in the workplace L2 C2 V4
Unit 64
[ 16 kb ] - Perform calculations for the workplace L1 C2 V4
Unit 11816
[ 22 kb ] - Answer customer enquiries by mail, facsimile, and/or e-mail in a wide range of contexts L3 C4 V2
Unit 11817
[ 32 kb ] - Serve customers face to face in a wide range of situations L3 C4 V3
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